Privacy Policy
Last updated: July 8, 2025
1. Introduction
Welcome to the Dura Products BLE Flow Meter App (“App”). This Privacy Policy explains how we collect, use, share, and protect information when you install or use the App. We value your privacy and comply with applicable laws, including GDPR and CCPA/CPRA.
2. Information We Collect
2.1 BLE Communication Data
Device Identifiers
A randomized, non-persistent Bluetooth LE identifier used solely to connect to your flow meter.
Sensor & Control Data
Meter readings (e.g. flow rate, status) and control commands sent to/from the device.
2.2 Usage Analytics & Crash Reporting
We use Firebase Crashlytics and Google Analytics for Firebase to collect:
Crash reports (stack traces, OS version, device model).
App usage metrics (feature taps, session duration).
No personally identifiable information (PII) such as names, emails, or phone numbers is collected.
2.3 No Personal Data
We do not collect your name, email address, phone number, location data (beyond BLE scanning), or any other personal information.
3. How We Use Your Information
Device Connectivity & Functionality
To discover, connect, and communicate with your BLE-enabled flow meter.
App Impro
To analyze aggregated crash and usage data, identify bugs, and enhance performance.
4. Permissions & Why We Need Them
Bluetooth (BLUETOOTH, BLUETOOTH_ADMIN)
To scan for and connect to your flow meter.
Location (ACCESS_FINE_LOCATION)
Required by Android 6.0+ for BLE scanning.
We do not use this permission to access or store your actual location.
5. Third-Party Services
Firebase Crashlytics & Google Analytics for Firebase
Google Analytics for Firebase: https://policies.google.com/privacy
These services act as “data processors.”
For details, please see:
Firebase Privacy & Security: https://firebase.google.com/support/privacy
Google Analytics for Firebase: https://policies.google.com/privacy
6. Data Sharing & Disclosure
Service Providers
We share only aggregated, anonymized analytics with Crashlytics and Firebase.
Legal Requirements
We may disclose data if required by law, court order, or to protect Dura Products’ legal rights.
No Sale of Data
We never sell, rent, or otherwise monetize your data.
7. Data Security & Encryption
In-Transit Encryption
All BLE communications use Bluetooth LE Security Mode 1, Level 2 (encrypted).
Analytics and crash data are transmitted over TLS.
On-Device & Server Security
We follow industry best practices (AES-256 encryption at rest, secure key storage).
8. Data Retention
BLE Logs & Analytics
Retained for a maximum of 30 days, then automatically purged.
Crash Reports
Retained for up to 90 days for troubleshooting, then deleted.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your data.
Deletion: Ask us to delete any data we hold.
Restriction: Limit how we process your data.
Opt-Out:
For CCPA/CPRA—opt out of any “sale” (we do not sell).
For analytics—disable in-app under Settings → Privacy.
To exercise these rights, email us at CustomerService@DuraProducts.com.
10. Children’s Privacy
Not directed at children under 13. We do not knowingly collect information from minors. If you believe we have, please contact us to delete it.
11. Changes to This Policy
We may update this Privacy Policy. If so, we will update the “Last updated” date and, where feasible, notify you via an in-app notice.
12. Contact Us
Dura Products
504 Demoss Avenue, PO Box 380
Arcadia, IN 46030
Email: CustomerService@DuraProducts.com